Real systems. Real workflows. Built for volume.

The problem

150–200 RICS inspection instructions every month managed across WhatsApp, email and spreadsheets. Agent availability handled manually. The entire operation dependent on one person.

What changed

40–50 inspections processed weekly. 50–60 active agents self-managing availability. Payment flows automated end to end. Single operational dependency removed.

The problem

RICS-qualified surveyors handling housing disrepair expert witness instructions under Part 35. Cases tracked manually. No audit trail. No visibility across the caseload.

What changed

Full case lifecycle automated from instruction to invoice. Compliance-ready audit trail with 7-year retention. Complete caseload visibility for the first time.

The problem

Solicitors reviewing credit reports manually and writing Letters of Claim from scratch. At volume — processing large CSV batches — each file took significant fee earner time with no consistency.

What changed

Automated report generation and Letter of Claim output per case. Batch processing operational. Fee earner time reduced from manual review to exception handling only.